Aon Modern Survey Employee Engagement Dashboard UX/UI Evolution

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1. Information Architecture for Integrated Aon / Modern Survey

Project Goal

Midway into my tenure at Aon, it was announced that they purchased a competitor and like minded engagement enthusiasts Modern Survey. Our goal was to find a way to Integrate the design, engagement philosophies, technology and methodologies into one cohesive software suite.

My Role

Look at both companies overall information architecture and user flows. Combine them in to Design Concepts for and updated Employee Engagement Platform Suite. Combining two companies philosophies, technology and methodologies was no easy task, but it resulted in a beautiful experience our users loved.

Modern Survey Site Architecture
Enteprise Software Information Architecture Design
Aon VIA Site Architecture
Enteprise Software Information Architecture Design
Aon Modern Survey Combined Integrated Site Architecture
Enteprise Software Information Architecture Design

Visualizations of Integrated site and executive presentation

Dashboard Integrated Design
Enteprise Software Dashboard Design Concept
Integrated Application Suite Home Page Design
Enteprise Software Homepage Design Concept
Enteprise Software Data Visualization Design Concept
Enteprise Software Data Visualization Design Concept

2. Dashboard Redesign

Project Goal

Deliver integration design Concepts for Employee Engagement Platform Suite combining two companies philosophies, technologies and methodologies.

My Role

In a one week design sprint: deliver a full design, prototype and presentation of the designs to executive and integration team.

Dashboard and Data Visualizations

Enteprise Software Dashbard Design Concept
Enteprise Analytic Software Data Visualization Design Concept
Enteprise Analytic Software Data Visualization Design Concept
Enteprise Analytic Software Data Visualization Design Concept
Enteprise Analytic Software Data Visualization Design Concept
Enteprise Analytic Software Action Taking Design Concept
Enteprise Analytic Software Action Planning Design Concept
Enteprise Analytic Software Data Visualization
Enteprise Analytic Software Data Visualization
Enteprise Analytic Software Data Visualization
Enteprise Analytic Software Data Visualization and Filtering
Sample Survey Design
Survey Application UX/UI Design

3. MVP Dashboard Design

Project Goal

Fitting a total redesign into the product roadmap was not going to work for time to delivery. The team was tasked to integrate the VIA Dashboard into the already existing Modern Survey Site Structure and Design.

My Role

I worked with the talented design thinkers and developers at Modern Survey to integrate the two engagement methodologies into the design patterns already established. What you see below is the synthesis of that design.

Dashboard and Charts

Enteprise Analytic Software Dashboard Design and Data Visualization

Dashboard and Charts

Enteprise Analytic Software Data Visualization
Enteprise Analytic Software Data Visualization
Enteprise Analytic Software Data Visualization
Enteprise Analytic Software Data Visualization

Explore Analytics Section

Enteprise Analytic Software Data Visualization

4. Design Thinking Evolution of the Product

Project Goal

Use Design Thinking to get to know our users on a personal basis. Let their needs and our observations lead the product roadmap instead of realeasing features with little customer value or insight. We created a customer group with some of our top clients. We shared prototypes of new features, tested with the group and took their feedback into account in our iterative product updates.

My Role

I worked with the executive team and product owner to present prototypes, collect feedback and iteratively improve our application features. I lead the design, prototyping and testing sessions along with some live workshops.

Customer and User Personas

User Persona for Enteprise Analytic Software
Individual Survey Taker Persona
User Persona for Enteprise Analytic Software
Organization Leader Persona
User Persona for Enteprise Analytic Software
SaaS Admin Persona (Yes, even our own ops team had a persona)
User Persona for Enteprise Analytic Software
HR Super User Persona
User Persona for Enteprise Analytic Software

Presenting our findings from our User Group Design Thinking workshop

Design Thinking User Group Feedback from Thomas Morrell

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